Promotions Terms & Conditions

With a plethora of attractive offers and promotions running on our site, it’s you we want, to be the winner all the way. While every product we host on the site is something we would want to wear ourselves, not each of them is eligible for coupons, promotions or offers. They apply on select merchandise only. You can refer to individual offer eligibilities on a product page, to choose what you like best.

What’s foremost to note is that the maximum amount you could get off on your choice of product depends on the site discount threshold or coupon threshold, which in turn could vary from 41% to 60% or higher or lower. For example, a product on 50% discount – after applying an extra 30% discount may result in total product discount of 60% only.

If you are buying more than one product, the benefit of the coupon discount would collectively apply on all your products, albeit taking into account the individual pricing of each product. You could refer to your purchase invoice to know all the details around the final pricing.

If you choose to return or cancel purchase of any product, the amount that would be refunded to you would be the final product price on your invoice that you may have received after availing all offer benefits. This will, of course, be subject to a sign-off from our QC team after inspecting the returned items.

You would be eligible for the First Purchase Coupon if and only if you are about to make your first-ever buy on the site. However, if you wish to cancel or return your purchase, you will no longer be eligible for availing this offer again.

Please note that AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any given time.

Now that we have got your attention, we hope you will read on to know more about the attractive offers and promotions we have in store for you. Happy shopping!

1. About AJIO

Reliance Retail Limited, a company incorporated under the laws of India, having its registered office at 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO") is a retail company which offers various retail solutions through its website www.ajio.com and its mobile and tablet applications (“Platforms”) including online lifestyle, fashion and electronics solutions, which inter alia facilitates the sale and purchase of electronics, and lifestyle and fashion merchandise ("Products") by users of the Platforms ("Users").

2. What is this AJIO Promotions Policy?

2.1. AJIO from time to time, organises various promotions, contests, offers including discounts, vouchers, coupons, campaigns, and sales with respect to the Products sold on the Platforms. This AJIO Promotions Policy (“AJIO Promotions Policy”), together with the terms and conditionsthe privacy policythe fee and payments policy, and the delivery policy sets out AJIO’s procedures and policies in offering promotions, contests, offers, discounts, vouchers, coupons, campaigns and sales conducted by it on the Platforms from time to time (“Promotions”). In addition to this AJIO Promotions Policy, any return of the Products by Users shall also be governed by, and be subject to the terms and conditions set out under AJIO’s return and refund policy.

2.2. Users are required to peruse and understand the terms of this AJIO Promotions Policy. If you do not agree to the terms contained in this AJIO Promotions Policy, you are advised not to accept the Terms of Use and may forthwith leave the Platforms. The terms contained in this AJIO Promotions Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms. If there is any conflict between the AJIO Promotions Policy and any other policies of AJIO, the AJIO Promotions Policy shall prevail.

3. General Terms of Promotions

3.1. AJIO may, from time to time offer various Promotions to its Users to create, encourage and sustain User interest in the Products. It is specifically clarified that all discounts offered by AJIO as a part of its Promotions on the Products shall exclude all convenience charges including charges that may accrue on the delivery of the Products to the Users, if any.

3.2. AJIO reserves the right to introduce the Promotions (individually or collectively) at intervals of its choice. While the general terms of this Promotions Policy sets out AJIO’s terms and conditions governing all of its Promotions, AJIO may also provide separate terms governing each one of its Promotions. While choosing to participate in the Promotions, the Users are, apart from this Promotions Policy, requested to peruse and understand the terms which govern individual Promotions. AJIO may, at any time and without having to service any prior notice to the User, modify or delete its Promotions or the terms and conditions governing such Promotions.

3.3. AJIO may provide the Promotions on a select range or on all of its Products. The Promotions may also be applicable on any, or certain specific purchases carried out by the User on the Platforms. Further, without having to service any notice on the User, AJIO may withdraw all, or a part of its Promotions from the Platforms.

3.4. During the term of the Promotions, AJIO may offer the following offers on select Products on the Platforms: (a) Trade Discounts, and (b) Coupon Discounts (together, the “Discounts”). Notwithstanding the term of the Promotions, the Promotions will be operational only until stocks last, and AJIO shall reserve the unconditional right to modify, suspend, or cancel any promotion any time.

3.5. Trade discounts are regular discounts which are provided by AJIO for the benefit of Users from time to time. The trade discounts are independent of any Promotions, and will be extended to only a select range of Products as indicated on the Platforms (“Trade Discounts”). The Trade Discounts shall offer discounts up to a certain percentage on the maximum-retail price (“MRP”) of the Products, and the User will only be required to pay the MRP of the Product as reduced by the amount of Trade Discount (“List Price”). The range of Trade Discounts offered on a Product may increase or decrease at any time during the term of the Promotions at the sole discretion of AJIO, and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.6. In addition to the Trade Discounts, AJIO will also offer discount vouchers or coupon discounts on a select range of Products as indicated on the Platforms (“Coupon Discounts”). All Products available for sale on the Coupon Discount, may not necessarily have an applicable Trade Discount, and any combination thereof with Trade Discounts shall be at the sole discretion of AJIO.

3.7. From time to time, AJIO will also offer discount for Products under the Buy X Get Y Offer (“BX GY Offer”), under which upon purchase of a certain quantity of Products (“X”), Users will be offered a 100% discount on the List Price of certain other quantity of Products (“Y”), such discount being applicable to Products with the lowest List Price amongst the chosen Products. The benefit availed by a User from the discounted Products would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BX GY Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BX GY Offer will be displayed on the Platforms from time to time, at its sole discretion.

3.8. From time to time, AJIO will also offer discounts for Products under the Buy A at B offer (“BA AB Offer”), under which upon purchase of a certain quantity of Products (“A”), Users will be offered the bundle of products at a pre-decided bundle price (“B”). The benefit availed by a User from the bundled promotion would be apportioned amongst the Products purchased on a weighted average basis. Accordingly, in case of return of any Product purchased under the BA AB Offer, the refund payable by AJIO on such Product would be the value of the Product calculated on a weighted average basis. The number and catalogue of Products available under the BA AB Offer will be displayed on the Platforms from time to time, at AJIO’s sole discretion.

3.9. If AJIO partners with any third party in connection with a promotion, any terms and conditions of such promotion provided by the third party will also be applicable on such promotion.

3.10. AJIO reserves the right to cancel any purchase of the Products carried out using means including, but not limited to, invalid or unauthorized use of Discounts on the Platforms. AJIO shall at all times have the right to initiate appropriate legal proceedings against any website, entity or individual engaged in unauthorized publication of information pertaining to the Discounts. The Discounts are non-transferable and have no cash value.

3.11. AJIO reserves the right to modify the terms and conditions of any of the promotions offered on the Platforms at any time without assigning any reasons, and without any prior intimation to the Users.

3.12. Cancellation of Products: Subject to paragraph 3.2 of AJIO’s return and refund policy, if a User intends to cancel the purchase of a Product offered through a Promotion, and such cancellation has been accepted by AJIO, such User shall be entitled to a refund of the exact amount paid by the User for purchase of such Product or Products on the Platforms. By way of an illustration:

3.12.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User makes an online payment of a sum of INR 1,280 at the time of placing the order on the Platforms. Upon cancellation of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.12.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. The User makes payment of a total amount of INR 2,780 through credit card at the time of placing the order on the Platforms. Upon cancellation of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon cancellation of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon cancellation of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780. If the User had opted for ‘Cash on Delivery’ as the preferred mode of payment, the User will not be entitled to any refund upon cancellation.

3.13. Return of Products: Subject to paragraph 3 of AJIO’s return and refund policy, if a User desires to return a Product or Products which have been purchased during the term of a Promotion, and such return has been accepted by AJIO, the User shall be entitled to a refund of the exact amount paid by the User for purchase of the Product or Products on the Platforms. By way of an illustration:

3.13.1. A User’s order reflects the purchase of a single Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, and the User pays a sum of INR 1,280 for purchase of the Product. Upon return of the Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280.

3.13.2. A User’s order reflects the purchase of two Products: (a) the first Product whose MRP is INR 2,000, with a Trade Discount of 20%, and a Coupon Discount of 20%, totaling up to INR 1,280, and (b) the second Product whose MRP is INR 1,500, with no applicable Discounts. Upon return of the first Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,280. Upon return of the second Product in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 1,500. Upon return of both the Products in accordance with the AJIO Promotions Policy, the User will be entitled to a refund of INR 2,780.

3.14. As a part of the Promotions, AJIO offers end of season sales from time to time (“EOS Sales”) which shall subsist only until stocks offered for EOS Sales last. The EOS Sales shall offer discounts on the MRP up to a certain percentage on select merchandise. The range of discounts offered on a Product or the Products may increase or decrease at any time during the EOS Sales at the sole discretion of AJIO and AJIO shall not be required to serve a prior written notice intimating such change in the range of discounts to the Users.

3.15. Promotions may be combined only at the sole discretion of AJIO. All Promotions are non-transferable and have no cash value. Without having to service a prior notice on the User, AJIO reserves the sole right to extend or terminate the Promotions.

3.16. If the performance of AJIO in respect of any of the promotions is prevented or delayed due to circumstances including but not limited to the incidence of computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other circumstances of a similar nature beyond the control of AJIO, AJIO shall not be liable for the consequences of such non-performance.

3.17. By the User’s participation in the Promotions, the User agreed to indemnify and hold harmless AJIO, its affiliates, officers, directors, employees, consultants, licensors, agents and representatives from any and all claims including reasonable attorney fees and costs arising out of the User’s participation in the Promotions.

4. Terms of Specific Promotions

a) First Purchase Offer

1. The First Purchase Offer is a promotional offer for all Users who are making their first purchase on the Platforms (“First Purchase Offer”).

2. The First Purchase Offer will commence on a date as notified on the Platforms, and will continue until the First Purchase Offer is revoked by AJIO (“Term of First Purchase Offer”).

3. The First Purchase Offer is applicable on selected Products sold on the Platforms.

4. Users may avail the benefit of the First Purchase Offer only once.

5. The Coupon Discount offered under the First Purchase Offer cannot be combined with any other offers, promotions or discounts offered by AJIO (other than Trade Discounts).

6. AJIO reserves the right to modify the terms of the First Purchase Offer, or discontinue the First Purchase Offer at any time without assigning any reasons, and without any prior intimation to the Users.

b) Ajio Wallet Offer

1. AJIO Points Based Registration Program

AJIO Points based registration program is a promotion that AJIO.com runs for its users. As a part of this program, when a user registers on AJIO.com, we will credit up to 500 AJIO Points into the user’s account.

FAQs

1. What part of the order Value can the customer pay using AJIO Points?

The customer can pay his entire order value using AJIO Points excluding taxes and shipping charges. These points are 100% redeemable for Order Value above INR 500.

Example: If the order value is ₹699, out of which the item cost excluding taxes is ₹500, taxes are ₹50 and shipping charges are ₹149 and if the customer has 500 AJIO Points in his account, then the customer needs to pay only ₹199 through other payment options.

2. Can I pay part of my order using AJIO Wallet?

Yes. AJIO Wallet is just another Payment mode.

3. How long are these points valid?

These points are valid for 7 days from the time of registration post which these points will appear in expired state in the user’s ledger and they cannot be redeemed.

4. What happens when the user Cancels or Returns?

When the user cancels or returns the product, the points get re-credited to the user’s AJIO Wallet in active or expired state depending on the original expiry duration of the points while they were credited to the user’s account.

Example: If the points were credited on 1st July and if the expiry was on 7th July and if the user cancels the order on 8th July, then the points will be shown in user’s wallet as expired. Similar rule applies to returns. Note that for returns, the points get credited back to the wallet when the return request is processed and not when the return request is created.

5. Where can I view My AJIO Wallet details?

You can view your AJIO Wallet under the My Accounts section.

c) HSBC Bank Offer

1. The Instant Discount Offer is a promotional offer made by HSBC (“HSBC”) in partnership with AJIO Division of Reliance Retail Limited (“RRL”), for the sale of specified products displayed on the Platforms. (Specified Products)

2. The Instant Discount Offer will commence at [00:00:00 AM] on 06th October, 2020, and continue until [23:59:59] on 30th March, 2021, or such other date on which the Instant Discount Offer is revoked by AJIO (“Term of Instant Discount Offer”)

3. Users will be eligible to avail the Instant Discount Offer only if:

(3.1) Users make payment for purchase of the Specified Products using select HSBC credit card, as may be determined by HSBC; and

(3.2) The total value of a single order for purchase of Specified Products on the Platforms is equal to or greater than Rs. 1,999.00, after taking into account all applicable Discounts.

4. Upon purchasing Specified Products in accordance with paragraph

5. above, eligible Users will receive an Instant Discount of Flat 10% (maximum Instant Discount is of amount Rs. 300.00) (“Instant Discount Offer”).

6. The Instant Discount Offer will be live every Tuesday and user can avail this offer once per month.

7. The Instant Discount Offer cannot be combined with any other promotion offered by AJIO or HSBC.

8. If Users who have availed the Instant Discount Offer return all or part of the Specified Products purchased by them on the Platforms. All products return would be entertained as per AJIO’s prevailing product return policy only.

9. If Users have any issues with availing the Instant Discount Offer, Users may contact HSBC at www.hsbc.co.in, and AJIO at https://www.ajio.com/selfcare.

10. AJIO may, at its discretion, modify the terms of the Instant Discount Offer at any time, and without any intimation to Users.

11. AJIO & HSBC reserves the right to modify the terms of the Instant Discount Offer or discontinue the Instant Discount Offer of the Specified Products at any time without assigning any reasons, and without any prior intimation to the Users.

12. The Instant Discount Offer shall also be subject to such additional terms and conditions as HSBC may notify from time to time.

13. Participation to this Instant Discount Offer is purely voluntary.

14. AJIO do not assume any liability whatsoever arising out of this Instant Discount Offer. Maximum liability of AJIO is limited only to the value of the minimum billing amount of the Instant Discount Offer.

15. Holding of the Instant Discount Offer is subject to normal force majeure conditions.

16. AJIO (including employees and directors) would not be liable or held responsible for any inactivated HSBC Credit Card any lack or lapse in any communication on account of failure or delay by any of the Internet, telecom, sms and emails service providers.

17. All disputes are subject to the laws of India and Courts at Mumbai shall have exclusive jurisdiction only.

d) Bank Offers

1. AXIS Bank Offer

2. HDFC Bank Offer

3. Bank Of Baroda Offer

4. Standard Chartered Bank Offer

5. State Bank Of India Bank Offer

e) Wallet Offers

1. Paytm Offer

2. Mobikwik Offer

5. Miscellaneous Promotions

Loyalty Rewardz

1. Offer: Acceptance of Loyalty reward points on Ajio online website (i.e.Loylty Rewardz points of Credit Card and Debit Cards) at www.ajio.com(“Ajio”).

2. This Offer is run and managed by Loyalty Rewardz Management Private Limited (“Loyalty”).

3. Offer is applicable only for valid unexpired Loyalty rewards points received under debit card/credit Card, issued by various banks to the customer as per the terms and conditions of the customer’s respective Banks.

4. Customer can make use of their Loyalty rewardz points for purchasing various products from Ajio website online.

5. Customer purchasing from Ajio by way of redeeming the Loyalty rewards points are required to select on redeeming the value under Loyalty points before making the final payment. Balance amount, if any for the purchase of product post redemption to be paid by the customer over and above the redemption value.

6. Loyalty rewardz Points earned by the Customer cannot be encashed from Ajio. Customer shall also earn additional two points on each purchase value of Rs. 100/- through the Credit / Debit card from Ajio through Loylty Rewardz under the customer Credit/debit cards rewards point as per the terms and conditions of Loyalty and more particularly mentioned under www.maxgetmore.com.

7. Participation to this offer is purely voluntary.

8. No communications about the offer will be entertained by Ajio, all communications pertaining to the offer shall be provided by Loylty to its customers.

9. Terms and Conditions of Banks and Loyalty will be applicable on Loylty Rewardz Points and its redemption.

10. Terms and conditions of Loylty are available at www.maxgetmore.com .

11. Ajio do not assume any liability whatsoever arising out of this Offer. Maximum Liability of Ajio is limited to the value of the points redeemed by the customer under the offer.

12. All disputes are subject to the laws of India and Courts at Mumbai only shall have exclusive jurisdiction.

Terms and Conditions of #BigBoldGames Contest (Offer date: Nov 2020)

1. The #BigBoldGames Contest is a promotional contest wherein participants will have the opportunity to win AJIO vouchers worth Rs.1000 each (“ #BigBoldGames Contest”) [except for Tamil Nadu and Puducherry]. This contest is run by Reliance Retail Limited (AJIO Division) (“AJIO”).

2. The #BigBoldGames Contest will commence on November 28, 2020 and will continue until 11 pm on November 30, 2020, or such other date and time as may be decided by AJIO at its sole discretion (“Term of the #BigBoldGames Contest”).

3. The #BigBoldGames Contest is open to persons above the age of 18 years only, and residing within India (“#BigBoldGames Contest Participants”).

4. In order to participate in the #BigBoldGames Contest and be eligible to become a #BigBoldGames Contest Winner, the #BigBoldGames Contest Participants must, during the Term of the #BigBoldGames Contest:

(a) Follow @AJIOLife on [Facebook,] Instagram and Twitter;

(b) Answer the questions that will be posted by AJIO during the Term of the #BigBoldGames Contest, tag @AJIOLife on Twitter and @AJIOLife on Instagram as a part of each response. #BigBoldGames Contest Participants shall also use the hashtag #BigBoldGames #BigBoldSale in all their responses; and

(c) Follow all the rules specified in @AJIOLife’s post that announces the #BigBoldGames Contest.

5. Response received after 11:00 PM on November 30, 2020 from the #BigBoldGames Contest Participants will not be considered to be a valid response under the #BigBoldGames Contest.

6. #BigBoldGames Contest Participants may post multiple and different entries.

7. The content posted by the #BigBoldGames Contest Participant must be an original piece of work and should not infringe any rights of any third party. Any plagiarized or copied work, reproduced from the internet or elsewhere will lead to disqualification of the #BigBoldGames Contest Participant. No content posted by the #BigBoldGames Contest Participant shall contain material which is inappropriate, defamatory or obscene.

8. It is clarified that, each entry shall use the hashtag #BigBoldGames and tag @AJIOLife to be considered a valid entry. However, if the same entry is posted by a #BigBoldGames Contest Participant on Facebook, Instagram and / or Twitter, it shall be treated as one entry for the #BigBoldGames Contest.

9. AJIO shall, at its discretion, select 4 winners under the #BigBoldGames Contest, from the eligible and valid entries received by AJIO, in accordance with Clause 1.1.4 (“#BigBoldGames Contest Winners”). The #BigBoldGames Contest Winners will receive AJIO vouchers worth Rs.1000 each.

10. The #BigBoldGames Contest is a contest involving skill, and determination of the #BigBoldGames Contest Winner is not attributable to chance. No #BigBoldGames Contest winner can transfer or assign his AJIO vouchers to a third person.

11. The #BigBoldGames Contest Winners will be contacted by AJIO via direct message requesting them for their name, address and contact details to dispatch the AJIO vouchers worth Rs.1000 each. The #BigBoldGames Contest Winners will be required to respond to such direct message by AJIO within 48 (forty-eight) hours of receipt of the direct message from AJIO. In the event that the #BigBoldGames Contest Winner does not respond within 48 (forty-eight) hours, his/her AJIO voucher will be forfeited.

12. The #BigBoldGames Contest Participants are not required to make any purchases to participate in the #BigBoldGames Contest. By participating, the #BigBoldGames Contest Participant is deemed to provide his/her unconditional consent for use of his/her personal data by AJIO or any of its group companies for the purposes of future promotion/marketing.

13. AJIO reserves the right to modify the terms of the #BigBoldGames Contest, or discontinue or withdraw the #BigBoldGames Contest at any time without assigning any reasons, and without any prior intimation, at its sole discretion.

14. The decision of AJIO in all matters relating to the #BigBoldGames Contest is final and binding on the #BigBoldGames Contest Participants.

15. The #BigBoldGames Contest Participants must comply with all rules and guidelines of Facebook (available at https://www.facebook.com/), Instagram (available at https://www.instagram.com/ ) and Twitter (available at < https://twitter.com/home>) while participating in the #BigBoldGames Contest.

16. Employees, officers, directors of AJIO, and their immediate family members, advertising and promotion agencies, legal and financial advisors, subsidiaries and affiliate companies of AJIO, and all other companies associated with this #BigBoldGames Contest shall not be eligible to participate in the #BigBoldGames Contest. For purposes of this #BigBoldGames Contest, "immediate family members" shall mean parents, spouses, children, siblings, in-laws and grandparents.

17. If for any reason, the administration, security, fairness, integrity or proper conduct of this #BigBoldGames Contest is affected by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures, rules and regulations of a social media platform or any cause beyond the control of AJIO, the #BigBoldGames Contest will be cancelled, modified, suspended, or any affected entry may be invalidated by AJIO, at its sole discretion.

18. AJIO may, in its sole discretion, disqualify any submissions, and prohibit any person from further participation in this #BigBoldGames Contest in the event that a person tampers with, or benefits from any tampering with the submission process or with the operation of this #BigBoldGames Contest or acts in violation of the Terms and Conditions of the #BigBoldGames Contest, or acts in a disruptive manner, or with the intent to defame, abuse, threaten or harass any other person, or for any other purpose which, in their assessment, hampers or disturbs the conduct of this #BigBoldGames Contest.

19. AJIO will not enter into any correspondence, including email, SMS with any #BigBoldGames Contest Participant who are not #BigBoldGames Contest Winners.

20. All #BigBoldGames Contest Participants accept the conditions stated in these Terms and Conditions of the #BigBoldGames Contest, agree to be bound by the decisions of AJIO, warrant that they are eligible to participate in this #BigBoldGames Contest and release AJIO from and against all claims and damages arising in connection with their participation and/or entry and/or selection of #BigBoldGames Contest Winners.

21. Any attempt to deliberately damage; or undermine the legitimate operation of the #BigBoldGames Contest is a legal violation and, should such an attempt be made, AJIO reserves the right to seek damages or other remedies from any such person(s) responsible for any such attempt to the fullest extent as permitted by law.

22. #BigBoldGames Contest Participants agree to indemnify and hold harmless AJIO and its affiliates, and each of its and their officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all claims, losses, damages or liability that may be asserted against or incurred by any of them at any time, in connection with entry, or participation or use of the #BigBoldGames Contest, or by respective #BigBoldGames Contest Participant’s breach of any agreement or warranty associated with the #BigBoldGames Contest.

23. This #BigBoldGames Contest is governed by Indian law and is subject to all applicable laws.

24. AJIO and its related companies and agencies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this #BigBoldGames Contest or the acceptance or use of the AJIO vouchers It is clarified that the AJIO vouchers shall be accepted by the #BigBoldGames Contest Winner in the form and manner provided by AJIO, and AJIO shall not be liable for any loss or damage related thereto.

25. Participation in this #BigBoldGames Contest is at the sole discretion of the #BigBoldGames Contest Participant. Should a #BigBoldGames Contest Participant not wish to continue to participate in this #BigBoldGames Contest pursuant to the prevailing Terms and Conditions of the #BigBoldGames Contest as amended or interpreted, he/she may terminate participation in this #BigBoldGames Contest upon written notice to AJIO.

26. AJIO shall not be liable for any failure to comply with its obligations caused by weather conditions, fire, flood, strike, epidemic, pandemic, hurricane, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, acts of God, restriction on usage of any social media platform, systemic electrical, telecommunications, network or other utility failures or any other circumstances amounting to Force Majeure.

27. Neither AJIO nor any of its respective parent company, subsidiaries, affiliates and each of their respective officers, directors, shareholders, agents and employees, nor any agencies are responsible for incorrect or inaccurate entry of information, human error, technical malfunction, lost/delayed data transmission, lost/delayed/misdirected mail, omission, interruption, deletion, defect, line failure of any telephone or other network, computer equipment, software or any combination thereof, or for late, lost, damaged, misdirected, incorrect or incomplete entry.

28. The use of any automated launching or entry software or any other mechanical or electronic means that permits the #BigBoldGames Contest Participant to automatically enter in the #BigBoldGames Contest repeatedly is prohibited.

29. The decision of AJIO as to the interpretation of any Clause under these Terms and Conditions of the #BigBoldGames Contest shall be final and binding on the #BigBoldGames Contest Participant.

30. If the #BigBoldGames Contest Participant use or access the #BigBoldGames Contest from outside India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms and Conditions of the #BigBoldGames Contest do not constitute, nor may it be used for or in connection with, any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation is not authorized or to any person to whom it is unlawful to promote or solicit.

31. The acceptance of the Terms and Conditions of the #BigBoldGames Contest shall be deemed to have been given at Mumbai, Maharashtra, India and the courts in Mumbai alone shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning these Terms and Conditions of #BigBoldGames Contest or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.

32. This document is an electronic record in terms of the Information Technology Act, 2000 ("IT Act") and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

EXPIRED OFFERS: 1st Jan 2018 to till 31st Oct 2020 Offers

6. Grievance Redressal

Any grievances relating to the AJIO Promotions Policy may be directed by you to the grievance officer of AJIO who can be contacted at grievance.officer@ajio.com.